Although we accept returns and exchanges, we ask for your patience with shipping delays. Products are shipped on Tuesdays and Thursdays each week. We will make sure we do everything we can to get your orders out effectively during the holiday season.
At Hey Bear, our business is building the best experience for you. Returns and exchanges are currently handled on a case-by-case basis. Please email us at info@heybear.com if you have any questions or concerns.